--- title: "PostPro Support: Service, Parts and Contacts | AMT PostPro" description: "Service and technical support for PostPro vapor smoothing systems: who to contact, what to have ready, spare parts, care plans, list prices and documents." canonical: https://amtechnologies.com/support/ updated: 2026-10-06 type: support --- Support · PostPro vapor smoothing # How can we help? Service and technical support, spare parts, care plans, prices and documents for every PostPro vapor smoothing system. Pick what you need, or write to the support team now. [Contact support](mailto:support@amtechnologies.com?subject=PostPro%20support%20request&body=Model%20%28SFX%2C%20SF2X%2C%20SF50%20or%20SF100%29%3A%0ASerial%20number%3A%0AWhat%20happened%2C%20and%20when%3A%0AMessage%20on%20the%20touchscreen%3A%0ACare%20plan%20%28RemoteCare%2C%20HyperCare%2C%20SFX-traCare%29%2C%20if%20any%3A%0ACompany%20and%20country%3A%0A%0APhotos%20or%20a%20short%20video%20attached%3A%20yes%20%2F%20no%0A) Ask AMT ## Support desk Published contacts · October 2026 [Service and technical support: support@amtechnologies.com](mailto:support@amtechnologies.com?subject=PostPro%20support%20request) - **Phone · Americas**: [+1 512 352 9393](tel:+15123529393) - **Phone · UK and Europe**: [+44 114 312 3344](tel:+441143123344) - **General inquiries**: [info@amtechnologies.com](mailto:info@amtechnologies.com) Business hours, per office[1] - Sheffield · UK 8 AM – 5 PM (GMT) - Round Rock · USA 8 AM – 5 PM (CST) - Veszprém · Hungary 8 AM – 4 PM (CET) ## Choose what you need 1. Machine down? Start here. My machine needs help: Service and technical support for the SFX, SF2X, SF50 and SF100: who to contact and what to have ready. support@amtechnologies.com 2. Consumables and spare parts: Finishing agents, filters and parts, at list prices. Shop · order through AMT 3. Warranties and care plans: The standard warranty, RemoteCare, HyperCare and SFX-traCare. Plans from $2,590 4. Prices and sales: List prices, a quote you can share, and a call with sales. Get a price · build a quote 5. Documents: Safety data sheets, material lists and specification sheets. SDS · spec sheets Own another PostPro system? Support for it 01 · Service and technical support ## My machine needs help. Email the support team with your serial number and what is happening. AMT has customer support teams in Round Rock, Sheffield and Veszprém.[2] Email · service and technical support [support@amtechnologies.com](mailto:support@amtechnologies.com?subject=PostPro%20support%20request&body=Model%20%28SFX%2C%20SF2X%2C%20SF50%20or%20SF100%29%3A%0ASerial%20number%3A%0AWhat%20happened%2C%20and%20when%3A%0AMessage%20on%20the%20touchscreen%3A%0ACare%20plan%20%28RemoteCare%2C%20HyperCare%2C%20SFX-traCare%29%2C%20if%20any%3A%0ACompany%20and%20country%3A%0A%0APhotos%20or%20a%20short%20video%20attached%3A%20yes%20%2F%20no%0A) The link opens a new email with the checklist below as headings. Fill them in and attach your photos. - **Phone · Americas**: [+1 512 352 9393](tel:+15123529393) - **Phone · UK and Europe**: [+44 114 312 3344](tel:+441143123344) Email and phone numbers as AMT prints them in the PostPro Pure safety data sheet[3]; the UK number is also in AMT’s privacy policy.[4] ### What to have ready Support request · checklist 1. Model: SFX, SF2X, SF50 or SF100. 2. Serial number: From the machine’s data plate or the touchscreen (HMI). 3. The issue: What happened and when, and any message shown on the touchscreen, word for word. 4. Photos or a short video: Of the message, the part or the area concerned. 5. Your care plan, if any: RemoteCare, HyperCare or SFX-traCare. ### Support teams and offices | Region | Office | Teams on site | Business hours | Phone | | --- | --- | --- | --- | --- | | Americas | AMT Inc · Round Rock, Texas 3161 Eagles Nest Street, Suite 370, Round Rock, Texas 78665, USA | Customer Experience Center Application Engineering Customer Support | 8 AM – 5 PM (CST) | [+1 512 352 9393](tel:+15123529393) | | Europe, Middle East and Africa | AMT Ltd · Sheffield, UK Unit N, Europa House, Letsby Avenue, Sheffield Airport Business Park, Sheffield S9 1XU, United Kingdom | Fundamental R&D Automation Customer Experience Center Customer Support | 8 AM – 5 PM (GMT) | [+44 114 312 3344](tel:+441143123344) | | Europe, Middle East and Africa | AMT Kft. · Veszprém, Hungary Bakony Művek, Gépraktár utca 1., 8200 Veszprém, Hungary | Design and R&D Automation Manufacturing Customer Support Industrial 3D Printing | 8 AM – 4 PM (CET) | [+44 114 312 3344](tel:+441143123344) | | Asia-Pacific | No AMT office in the region. Email [support@amtechnologies.com](mailto:support@amtechnologies.com); resellers in Asia-Pacific are listed on the [partner network](https://amtechnologies.com/postpro-partners/apac/)[5] | | | | Teams per site as AMT’s brochure lists them[2]. Addresses and business hours as printed on AMT’s [contact page](https://amtechnologies.com/contact-us/), per office and in its local zone.[1] Simulated demo · Curious how service flags and tickets look on the SF50 and SF100 touchscreen? [Try the touchscreen demo on the software page](https://amtechnologies.com/software/?emu=service#demo) It is a demo, not a way to reach support. 02 · Parts and consumables ## Consumables and spare parts. Finishing agents, filters and spare parts for the SFX, SF2X, SF50 and SF100, at AMT’s list prices. Buy online where an item is in the shop, or order through AMT. - [Consumables in the shop: PostPro Pure, FA326, FA9202 and filters](https://amtechnologies.com/shop/consumables/) - [Spare parts: By machine, with your serial number](https://amtechnologies.com/shop/spare-parts/) - [Consumables price list: Every pack, by machine](https://amtechnologies.com/products/vapor-smoothing/consumables/#order) - [Order through AMT: Consumables request form](https://share.hsforms.com/1fJ9HDr-SRF2NQL0Ez4SoNA45o6d) Part not listed? Email [support@amtechnologies.com](mailto:support@amtechnologies.com?subject=Spare%20part%20request) with your machine’s serial number and a photo of the part. Need a pro-forma or paying by PO? [Get a formal quote](https://amtechnologies.com/quote/). 03 · Warranties and care ## Warranties and care plans. New PostPro systems come with AMT’s standard warranty. Care plans add one, two or three years of service and maintenance cover. Care plans · one-year term · price **Care plans for a one-year term, by plan and machine: AMT list price, or priced in your formal quote** | Plan | For | 1 year | | --- | --- | --- | | RemoteCare | SF50 · SF100 | Priced in your formal quote | | HyperCare | SF50 · SF100 | Priced in your formal quote | | PostPro SFX-traCare | SFX | $2,590 | | PostPro SF2X-traCare | SF2X | $2,716 | Two- and three-year terms on the pricing page · RemoteCare and HyperCare are priced by AMT in your formal quote, with a new SF50 or SF100 or on request · plan details come with that quote · AMT list prices, excluding tax - [Warranties and care in the shop: With your serial number](https://amtechnologies.com/shop/warranties/) - [Every care plan and term: Pricing page](https://amtechnologies.com/pricing/#care-packs) Standard warranty, SF50 and SF100, as AMT’s price list states it > The standard warranty period is 12 months after delivery and applies to material and construction defects only. Parts subject to normal wear and tear are excluded. In the event of a warranty case, parts will be provided free of charge and installed by an AMT employee. During the warranty period, only solvent and parts supplied by AMT may be used. Service by the call or the day, quoted on request - Service Call (Phone/Video), By phone or video, per session: Priced in your formal quote - Onsite Service Day Rate, On-site, by an AMT engineer, per day: Priced in your formal quote - Remote Installation Support, From an AMT engineer: Priced in your formal quote AMT quotes each on request, for your machine · [Ask AMT for a price](https://amtechnologies.com/contact-us/?topic=quote&sku=A-09-004490-01%2CA-09-004487-01%2CA-09-004489-01&item=a+service+call%2C+onsite+service+day+or+remote+installation+support&ask=Machine%2C+serial+number+and+what+you+need#message) 04 · Prices and sales ## Price it yourself, or talk to sales. AMT publishes its list prices. Get a recommended system, build an itemized quote to share with your team, or send the sales team a message. - [Get a price: Find the right system and its list price.](https://amtechnologies.com/configurator/) - [Build your quote: Itemized, in USD, GBP or EUR, ready to share.](https://amtechnologies.com/quote/) - [Pricing: Every system, consumable and care plan, with what is priced in your formal quote.](https://amtechnologies.com/pricing/) - [ROI calculator: Cost per part, with your own numbers.](https://amtechnologies.com/roi/) - [Talk to sales: Send AMT sales a message about your project.](https://share.hsforms.com/1lOH82JpuRdSM-4wJ1ZeYlw45o6d?website_source=Vapor+Smoothing&utm_source=amtechnologies.com&utm_medium=support-page&utm_campaign=site-2026&utm_content=support-talk) - [Book a consultation: Ask for a consultation with AMT.](https://share.hsforms.com/1fJ9HDr-SRF2NQL0Ez4SoNA45o6d) Not sure yet? [Test your parts, free](https://benchmarking.amtechnologies.com/submit?utm_source=amtechnologies.com&utm_medium=support-page&utm_campaign=site-2026&utm_content=support-sales) No cost to evaluate · Parts returned · Typical turnaround 2–3 weeks[6] General inquiries [info@amtechnologies.com](mailto:info@amtechnologies.com) 05 · Documents ## Documents. Safety data sheets, compatible material lists and specification sheets, as AMT publishes them. Safety documents and material lists open directly; specification sheets and the brochure sit behind AMT’s download form. ### Safety - SDS · [PostPro Pure (FA5802) safety data sheet (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/MSDS/PostPro_PURE_MSDS.pdf?ver=2) V1.0 · Jan 2023, published before October 2024 - Safety · [PostPro Pure (FA5802) health and safety overview (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_HEALTH_SAFETY_PURE_CERTIFICATION_EN.pdf) Apr 2024, published before October 2024 - Safety · [FA326 health and safety overview (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_HEALTH_SAFETY_FA326__CERTIFICATION_EN.pdf?ver=2) Apr 2024, published before October 2024 ### Compatible materials - List · [SFX with PostPro Pure (FA5802) (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_MATERIALS_POSTPRO_SFX_EN.pdf?ver=2) V9.0 · Dec 2025 - List · [SFX with FA9202 (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_MATERIALS_POSTPRO_SFX_PP_EN.pdf?ver=2) V2.0 · Jun 2025 - List · [SF50 and SF100 with PostPro Pure (FA5802) (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_MATERIALS_POSTPRO_SF_PURE_EN.pdf?ver=2) V3.2 · Nov 2024 - List · [SF50 and SF100 with FA326 (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_MATERIALS_POSTPRO_SF_FA326_EN.pdf?ver=2) V6.1 · Apr 2025 - List · [SF50 and SF100 with FA9202 (PDF)](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/Specification%20Sheets/AMT_MATERIALS_POSTPRO_SF_PP_EN.pdf?ver=2) V1.3 · Nov 2024 ### Systems - Spec · [PostPro SFX specification sheet](https://amtechnologies.com/resources/documents/postpro-sfx-specification-sheet/) Library · form - Spec · [PostPro SF2X specification sheet](https://amtechnologies.com/resources/documents/postpro-sf2x-specification-sheet/) Library · form - Spec · [PostPro SF50 specification sheet](https://amtechnologies.com/resources/documents/postpro-sf50-specification-sheet/) Library · form - Spec · [PostPro SF100 specification sheet](https://amtechnologies.com/resources/documents/postpro-sf100-specification-sheet/) Library · form - Brochure · [AMT company brochure](https://info.amtechnologies.com/download-document?document_name=brochure) Jun 2026 · form Manuals and service documents They are not published online. Email [support@amtechnologies.com](mailto:support@amtechnologies.com?subject=Document%20request) with your machine’s serial number, including for documents about other PostPro systems. [Full document library](https://amtechnologies.com/resources/documents/) [Documents per finishing agent](https://amtechnologies.com/products/vapor-smoothing/consumables/#documents) Owners · other PostPro systems ## Other PostPro systems. This site covers PostPro vapor smoothing. For any other PostPro system from AMT, including one you reached here through an older link, the route is the same: email the support team with the model and serial number, and say what you need. Manuals, specification sheets and service documents for these systems are not on this site; ask support for them. Email · service, documents and parts [support@amtechnologies.com](mailto:support@amtechnologies.com?subject=Support%20request%3A%20PostPro%20system&body=Model%20%28as%20on%20the%20data%20plate%29%3A%0ASerial%20number%3A%0AWhat%20you%20need%20%28service%2C%20a%20manual%2C%20a%20specification%20sheet%2C%20spare%20parts%29%3A%0AWhat%20happened%2C%20and%20when%20%28for%20service%29%3A%0ACompany%20and%20country%3A%0A%0APhotos%20or%20a%20short%20video%20attached%3A%20yes%20%2F%20no%0A) The link opens a new email with the “What to send” headings. Fill them in and attach your photos. - **Phone · Americas**: [+1 512 352 9393](tel:+15123529393) - **Phone · UK and Europe**: [+44 114 312 3344](tel:+441143123344) Offices and business hours [Prices or a quote: talk to sales](https://share.hsforms.com/1lOH82JpuRdSM-4wJ1ZeYlw45o6d?website_source=Vapor+Smoothing&utm_source=amtechnologies.com&utm_medium=support-page&utm_campaign=site-2026&utm_content=support-talk) ### What to send Any PostPro system 1. Model: The name on the machine’s data plate. 2. Serial number: From the same data plate. 3. What you need: Service or technical help, a manual, a specification sheet or service document, or a spare part (with its part number or a photo). 4. For service: the issue: What happened and when, with photos or a short video. Questions ## Service questions. Short answers from AMT’s published contacts and price list. Anything else, email [support@amtechnologies.com](mailto:support@amtechnologies.com). ### How do I contact AMT support? Email support@amtechnologies.com, or call +1 512 352 9393 in the Americas or +44 114 312 3344 in the UK and Europe. Include your machine’s model and serial number, what happened, and any message on the touchscreen.[3,4] ### Where do I find my machine’s serial number? On the machine’s data plate, or on its touchscreen (HMI). Put it in every support request and spare-part order. ### Is there AMT support in Asia-Pacific? AMT publishes no office in Asia-Pacific. Email support@amtechnologies.com; resellers in the region are listed on AMT’s partner network. ### What does a service call cost? AMT quotes phone or video service calls with an AMT engineer, and on-site service days, on request. [Ask AMT for a price](https://amtechnologies.com/contact-us/?topic=quote&sku=A-09-004490-01%2CA-09-004487-01&item=a+service+call+or+onsite+service+day&ask=Machine%2C+serial+number+and+what+you+need#message) with your machine’s serial number, or email support@amtechnologies.com. ### What do the care packs cover? RemoteCare and HyperCare (SF50, SF100), PostPro SFX-traCare (SFX) and PostPro SF2X-traCare (SF2X) add service and maintenance cover for one, two or three years. Plan details come with your quote. ### Can AMT help with installation remotely? Yes. Remote installation support from an AMT engineer, and on-site installation, training and onboarding, are priced in your formal quote. See the [services on the pricing page](https://amtechnologies.com/pricing/#services). ### How much are replacement filters? For the SF50 and SF100: carbon filter $1,350, extractor pre-filter $571. For the SFX: air filter $115. Every filter is on the [consumables price list](https://amtechnologies.com/products/vapor-smoothing/consumables/#order). Ask AMT ## Not sure where to start? Ask. Ask AMT is AMT’s AI assistant. It answers from AMT’s published pages, prices and documents, links where each answer comes from, and points you to the right person. Answers can be imperfect: for a machine fault, email support. [Email support](mailto:support@amtechnologies.com?subject=PostPro%20support%20request) More help - [Tips and community: Guides and discussions](https://amtechnologies.com/community/) - [Partner network: Resellers and production partners](https://amtechnologies.com/postpro-partners/) - [Contact page: Offices and the contact form](https://amtechnologies.com/contact-us/) ## Sources 1. [Contact us: AMT offices, addresses and business hours](https://amtechnologies.com/contact-us/) · AMT · read Oct 7, 2026 2. [AMT PostPro brochure: automated post-processing systems for additive manufacturing, V4.0 (June 2026)](https://info.amtechnologies.com/download-document?document_name=brochure) · AMT · Jun 2026 3. [PostPro Pure Safety Data Sheet, V1.0](https://6983077.fs1.hubspotusercontent-na1.net/hubfs/6983077/Website/MSDS/PostPro_PURE_MSDS.pdf?ver=2) · AMT · Jan 16, 2023 4. [AMT privacy policy, section 2: controller contact details](https://amtechnologies.com/privacy-policy/) · AMT · read Oct 7, 2026 5. [PostPro partners: production partners and reseller network](https://amtechnologies.com/postpro-partners/) · AMT · read Oct 6, 2026 6. [PostPro benchmarking: send us your 3D printed parts](https://benchmarking.amtechnologies.com/) · AMT · read Oct 6, 2026